Driver downloads and windows updates failing

Tags: Microsoft , drivers , Windows 10 , nasdaq:msft. Show comments Please enable JavaScript to view the comments powered by Disqus. More Results. This site is intended for informational and entertainment purposes only. All products and trademarks are the property of their respective owners. Learn more. You can check Windows Update any time to see if it's found updated drivers for your hardware, especially if you recently installed a new device.

Then, you can install the updated drivers. Here's how:. Open Windows Update by clicking the Start button. In the search box, type Update , and then, in the list of results, click Windows Update. In the left pane, click Check for updates. If there are any available updates, click the links to see more information about each update. Windows Update tells you if an update is important, recommended, or optional. Each type of update might include drivers. On the Select the updates you want to install page , look for updates for your hardware devices, select the check box for each driver that you want to install, and then click OK.

There might not be any available driver updates. On the Windows Update page, click Install updates. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Windows Update will tell you if the updates were successfully installed. To automatically get available driver updates for your hardware, set Windows to install recommended updates. You can set Windows to automatically install important and recommended updates or important updates only.

Optional updates aren't downloaded or installed automatically. To get all available updates for your devices, periodically check Windows Update for optional updates. Right-click the faulty driver, and then click Properties. Click the Driver tab, and then select Roll Back Driver. To block Windows from downloading the driver update again, download the Show or Hide updates tool from Microsoft.

You can configure several Windows Update settings for your operating system. Search for and open Windows Update settings , and then click Advanced options to access update preferences. Receive updates for other Microsoft products: Enable Windows Update to update other Microsoft product drivers and apps when updating Windows.

Get me up to date: Enable Windows Update to download and install updates as they become available. Download updates over metered connections: Set updates to wait for your approval to help manage data on a limited data plan. Notify me when a restart is required to finish updating: Enable Windows to prompt you when you need to restart your computer to finish an update.

Active hours: Prevent your computer from updating during those hours that you are working. Optional updates: Select available feature, quality, and driver updates. Delivery Optimization: Download Windows updates from other computer, which can be faster. Recovery: Troubleshoot problems without resetting your PC, reset your PC, remove the latest updates, or configure advanced startup options.

Restart apps: Enables apps to automatically restart when you sign out or sign in. Configured update policies: Configure update policies on your device. Update options : Enable Windows Update to update other Microsoft product drivers and apps when updating Windows. Also allows Windows Update to download and install updates as they become available, or set it to wait for your approval to help manage data on a limited data plan.

Update notifications : Enable Windows to prompt you when you need to restart your computer to finish an update. Delivery optimization : Download Windows updates from other computers, which can be faster.

Privacy settings : Change how apps access personal information. In Windows, search for and open System Configuration. Find the antivirus software in the list, select it, and then click Disable. In the System Configuration window, click the Services tab. Check the Hide all Microsoft services box, and then click Disable all. Click each enabled startup item, select Disable , and then close Task Manager. In the System Configuration window, click OK. In the Run box, type Services. In the Services list, look for the following services:.

Background Intelligent Transfer Service. Cryptographic Services. Windows Updates. Right-click each of them, and then select Restart. In Windows, search for Command Prompt , and then select Run as administrator. In the Command Prompt window, type the following commands, pressing enter after each. A list of files in the Temp folder is displayed. Rename the SoftwareDistribution and catroot2 folders to SoftwareDistribution.

Search for Command Prompt again, and then select Run as administrator. At the prompt, type the following commands, pressing enter after each. Restart the computer, and then try to install updates. If the issue persists, contact HP Customer Support. In some cases, updates might be controlled in a network-related environment. Not all drivers and software are available through Windows Update. Use one of the following resources to update software and drivers that are not available through Windows Update.

HP Support Assistant.