Firestick cannot download apps

This is a great article with great content, the image you include in the article helps me to read better. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Notify me of follow-up comments by email. Notify me of new posts by email. Forgot your password? Lost your password? Please enter your email address. You will receive mail with link to set new password. Table of Contents.

Written by Rebecca Rogers Rebecca Rogers can usually be found reading a novel, and that book will more likely than not be a psycho-thriller. Writing a book was always on her bucket list, and soon, it will become a reality. When not absorbed in the latest gut-wrenching page-turner, Rebecca loves music, sings very badly, enjoys riding her Vespa around town, and otherwise spends far too much time at the computer.

She lives in the States, with her father and cute little guineapig named Ollie. Reply 4. Hey Rebecca, This is really an informative article. Thanks Rebecca for sharing this with us. Useful info and definitely going to help many of us.

Thanks for sharing this great article with us. Keep it sharing…. Leave a Reply Cancel reply Your email address will not be published. Follow us on. Did You Know? The latest Fire TV software update seems to have a bug that causes apps, specifically sideloaded apps, to be grayed out and disabled on the Fire TV home screen.

Thankfully, if you run into this issue, the fix is very simple. To fix the issue, you should first try syncing Amazon content. Most people experiencing the gray app issue say doing this was enough to fix the issue.

When an app developer uploads their app to the Amazon appstore, they have the option to enable DRM to protect their app from being pirated. The Fire TV checks to see if the apps you have installed have been purchased, whether for free or with money, using the Amazon account currently being used with the Fire TV.

If there is no record of the Amazon account purchasing an app protected by DRM, the app will be grayed out. It seems as though the 5. Forcing a sync fixes the issue. This service should be activated even if you only download free apps. For a specific fix to your problem, please contact Amazon support. Did our methods help you? Did you find another way to fix this issue? Please let us know in the comments section below!

Commenting as. Not you? Save information for future comments. Was this page helpful? In addition to not being able to install new apps, if other previously-installed apps are also not opening despite being connected to Wi-Fi, then the issue is most likely network-related. If there's a 'Connected with problems' message at the bottom-right corner of the page, that means the Wi-Fi network has no internet access. We have a detailed guide on fixing Fire TV Stick network-related issues ; you should check it out.

If everything is fine with your Wi-Fi network, but the Fire TV Stick is still not downloading apps, check other fixes below. This is another basic solution to fix a Fire TV Stick that won't download apps.

Step 3: Select Restart to confirm the action. Your Fire TV Stick will turn off and immediately reboot on after some seconds. This involves unplugging your Fire TV Stick's adapter from the power sources and plugging in back in. You can use the remote shortcut to quickly restart Fire TV Stick. The device should automatically restart after it shuts down.

Afterward, try installing the app s on the Fire TV Stick and check if that works. If the installation process still doesn't go through, proceed to the next step below.